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WHAT MASK SIZE IS BEST FOR ME?

Please refer to our size guide in the product page.

HOW SHOULD I STORE THE MASK?

Avoid storing the mask in humid areas or in direct sunlight. Each mask pack purchase comes with an antimicrobial carry bag, we recommend keeping the mask in the bag when not in use.

HOW SHOULD I STORE THE FILTER?

The filters can be left attached to the skin. To keep the filters hygienic, avoid removing extra filters from sealed packaging until needed.

CAN I WASH THE MASK?

The outer skin can be washed like an item of clothing. Machine wash using cold soapy water. The valves are made from aluminium and silicone, we recommend rinsing these by hand. We do not recommend washing the filters as this will affect filtration performance, rendering them ineffective.

CAN I WASH THE CARRY BAG?

Yes, you can hand or machine wash the carry bag.

HOW DO I KNOW WHEN TO CHANGE MY FILTER?

How long the filter lasts for depends largely two factors:

1) The level of particulate matter being filtered, as this will clog the filter over time.

2) How many hours in the day you are using the filter, the more hours will mean the more particulate matter the filter collects.

We recommend to replace the filter after 100 hours of use.

There is no exact formula for how long the filter will last, however we recommend replacing the filter once breathing through the filter becomes increasingly difficult or the filter is visibly dirty for hygiene reasons.

HAVE YOU TESTED YOUR MASK?

AusAir's 02Plus filter has been independently certified by FDA registered and ISO 17025 accredited Nelson Labs, the leading global provider of microbiological laboratory testing for MedTech and pharmaceutical companies.

Engineered in Sydney, Australia, AusAir's 02Plus filter has been scientifically verified to be able to filter out more than 99% of:

  • Air pollution including PM0.1
  • Bacteria and Viruses
  • Pollen, dust and germs
  • Bus fire smoke
  • Organic Odours and Vapours

ARE YOUR SKINS MACHINE WASHABLE?

Yes, our mask skins are machine washable. If your mask is soapy when it comes out of the wash, please rinse thoroughly to ensure all soapy mixture has been removed. Please dry your mask skin away from direct and only wear once fully dried. Do not use a drying machine.

CAN I WASH OR CLEAN MY FILTER?

No, washing your filter is not advised as this will damage the filtration efficiency. If your filter has makeup on the inside, we recommend wiping it down with a dry cloth. Do not apply liquids to the filter.

WILL THE MASK FOG UP MY GLASSES?

Early in the design phase, we received feedback to ensure that our masks were able to be worn with glasses. The reason why glasses tend to fog is because hot air is escaping toward the the nose area of the mask, which means the mask is is not fitting to your facial contours. We have a firm but flexible nose wire built into the filter to ensure that it is able to fit a wide range of facial contours. This prevents hot air from escaping and fogging up your glasses. We have also sourced special nose foam from Japan which aids in creating a firm seal on the bridge of the nose, preventing outward air leakage which can fog up glasses. Finally, our dual valve design allows for greater volumes of air to be released from the valves, and not near the top of the mask which causes glasses to fog.